Configuring Password Expiration

Configuring Password Expiration

Watch a video about Password Expiration

To provide additional security, admins have the option to enable password expiration for all admins logging in to the Admin Portal. The expiration date can range from 15 to 365 days. 

Once there are 15 days left, admins will be reminded to change their password and shown how many days it will remain valid for when they log in. If admins change their password before it expires, their new password will be valid for the time specified in the settings. If however, their password expires, admins will need to register a new password to access any features in the Admin Portal. The new password cannot be the same as the previously used password. In addition, the password used must be at least 8 characters in length, and include at least one uppercase letter, one special character, and one number.

If this feature is enabled, a column showing if an admin's password has expired can be seen on the Administrators tab in Administration > Administration Management. To learn more about the Administrators page, see About Administrators.

If you do not enable this feature, passwords will never expire. 

Configuring Password Expiration

To enable this feature:

  1. Go to Administration > Administrator Management
  2. Click the Administrator Management tab
  3. Enable Password Expiration
  4. Select how long you want passwords to be valid for. The default is 180 days.
  5. Click Save and activate the change.