Watch a video about Password Expiration

To provide additional security, you can enable password expiration for all admins logging in to the ZIA and Zscaler Digital Experience (ZDX) Admin Portals.

If you don't enable this setting, passwords will never expire.

To configure password expiration for admins:

1. Go to Administration > Administrator Management.
2. Click the Administrator Management tab.
3. In the Password Management section:
   • Password Expiration: Enable passwords to expire for all admins in the ZIA and ZDX Admin Portals. If enabled, you can see a column showing if an admin's password has expired on the Administrators page (Administration > Administration Management). To learn more, see About Administrators (ZIA) and About Administrators (ZDX). The following field appears:
     • Password Expires After: Enter the number of days you want passwords to be valid for ZIA and ZDX admins. The default is 180 days. The days can range from 15 to 365.

When there are 15 days left, the Zscaler service reminds admins to change their password and shows how many days it will remain valid for when they log in. If admins change their password before it expires, their new password will be valid for the specified time. However, if their password expires, admins must register a new password to access any features in the ZIA and ZDX Admin Portals. The new password can't be the same as the previous one. Also, the password used must be at least 8 characters in length and include at least one uppercase letter, one number, and one special character.

See image.

4. Click Save and activate the change.

Changing your password is managed from your user profile. To learn more, see Customizing Your Account Settings.