By default, the authentication timeout is shared across all locations; however, you can create and assign custom authentication timeout profiles to locations in your organization. You can create a maximum of 8 profiles, and assign each profile to any number of locations. To learn more, see About Authentication Profiles.

This feature is in limited availability. To access this feature, contact your Zscaler Account Team.

Creating Custom Authentication Profiles

To create an authentication profile:

1. Go to Administration > Authentication Settings > Authentication Profiles.
2. Click Add Authentication Profile.

The Add Authentication Profile window appears.

3. In the Add Authentication Profile window:
   • Name: Enter a name for the profile.
   • Custom Authentication Frequency: Enter a number to determine the frequency of the timeout depending on the interval.
   • Interval: Choose either minutes, hours, or days.

The minimum frequency is 5 minutes and the maximum is 999 days. Zscaler recommends a frequency of 30 minutes or higher for a better user experience.

4. Click Save and activate the change.

Assigning Custom Authentication Profiles to Locations

To assign a custom authentication profile to a location:

1. Go to Administration > Location Management.
2. Select the location you wish to assign the profile to from the list or use the search bar.
3. Click the Edit icon for the location.

The Edit Location window appears.

4. In the Gateway Options section, select an Authentication Profile from the drop-down menu.
5. Click Save and activate the change.