icon-unified.svg
Experience Center

Ranges & Limitations

This article lists the ranges and limitations of rules, policies, fields, and other features. All values are per organization unless noted otherwise.

  • Alerts

    The following table shows the ranges and limitations for Alerts settings:

    FeatureStandardMicrosoft 365AdvancedAdvanced Plus
    Total Alerts512512512512
    Total Active Alerts (Alerts with Incident Correlation)Up to 31025100
    Total Alert RulesUp to 31025100
    Dynamic AlertingNot supportedNot supportedSupportedSupported

    Analytics

    The following table shows the support settings for Analytics:

    FeatureStandardMicrosoft 365AdvancedAdvanced Plus
    Hop View (Granular Expanded Cloud Path)SupportedSupportedSupportedSupported
    Software and Device InventoryNot supportedNot supportedSupportedSupported
    Process InventoryNot supportedNot supportedNot supportedSupported
    UCaaS MonitoringNot supportedMicrosoft Teams Call Quality (only)SupportedSupported
    UCaaS Monitoring (tenant limit)Not supported404040
    Root Cause AnalysisNot supportedNot supportedSupportedSupported
    System-Generated ReportsNot supportedNot supportedSupportedSupported
    IncidentsNot supportedNot supportedNot supportedSupported
    Digital Experience Monitoring SnapshotsNot supportedNot supportedSupportedSupported
    Self ServiceNot supportedNot supportedNot supportedSupported
    Data Explorer ViewsNot supportedNot supported30100
    Data Explorer ApplicationsNot supportedNot supported14
    Data Explorer MetricsNot supportedNot supported14
    Wi-FiNot supportedNot supportedSupportedSupported
    Hosted Monitoring*Supported only as add-onSupported only as add-onSupported only as add-on1 probe per 1,000 users for each hosted location

    *Identical ranges and limitations across add-ons for Standard, Microsoft 365, and Advanced subscriptions.

    Applications and Probes

    The following table shows the ranges and limitations for Applications and Probes settings:

    FeatureStandardMicrosoft 365AdvancedAdvanced Plus
    Total Number of
    Internet Web Applications
    512512512512
    Active Applications (per tenant)3730100
    Active Probes (per user)373030
    Total Number of Cloud Path
    and Web Monitoring Probes
    512512512512
    Active Probes61330100
    Probing Interval15 minutes5 minutes5 minutes5 minutes
    Page Fetch Time Server RedirectsNot supportedNot supportedNot supportedSupported
    Autosense (Webex Call Quality)Not supportedNot supportedSupportedSupported
    Autosense (Zoom Call Quality)Not supportedNot supportedSupportedSupported
    Autosense (Microsoft Teams Call Quality)Not supportedSupportedSupportedSupported

    Diagnostics

    The following table shows the ranges and limitations for Diagnostics settings:

    FeatureStandardMicrosoft 365AdvancedAdvanced Plus
    Total Diagnostics SessionsNot supported2525100
    Total Active SessionsNot supported2525100

    Integrations and Data Retention

    The following table shows the ranges and limitations for Integrations and Data Retention settings:

    FeatureStandardMicrosoft 365AdvancedAdvanced Plus
    WebhooksNot supported101050
    Digital Experience Monitoring APIsNot supportedSupported for Microsoft 365 eventsSupportedSupported
    Query Limit
    Data Retention
    2 days14 days14 days14 days
    Query Limit
    Time Span Selection Range
    2 to 24 hours2 to 48 hours2 to 48 hours2 to 48 hours
    Digital Experience Monitoring SnapshotsNot supportedNot supported90 days90 days
    CopilotNot supportedNot supportedNot supportedSupported

    Organization

    Following are the organization ranges and limitations:

    FeatureLimit
    Admin Users per Organization

    10K admins

    Admin users can reside in Internet & SaaS or Private Applications.

    Active Admins

    255 active admins

    Admins connected to the cloud are considered active admins.

    Close
  • Active Directory & OpenLDAP Synchronization

    Following are the Active Directory (AD) and OpenLDAP synchronization ranges and limitations:

    FeatureLimit
    Primary/Secondary Directory Name255 characters
    Authentication Agent URL1,023 characters
    Directory Server Address1,023 characters
    Port0–65,535 ports
    Bind DN255 characters
    Bind Password255 characters
    Base DN1,023 characters
    User Login255 characters
    User Full Name255 characters
    User Search Filter1,023 bytes
    Department Membership255 characters
    Group Name255 characters
    Group Membership (AD only)255 characters
    Group Search Filter1,023 bytes
    Group Base DN (OpenLDAP only)255 characters
    User Attribute (OpenLDAP only)255 characters
    User Membership (OpenLDAP only)255 characters
    User Entry1,023 characters
    Users/Groups/Departments Search (Synchronization Results)255 characters
    User Authentication Filter1,023 bytes
    Test User Login255 characters
    Test User Password255 characters

    Advanced Threat Protection

    Following is the blocked malicious URLs limitation:

    FeatureLimit
    Blocked Malicious URLs25K FQDNs, domains, or URLs

    Data Loss Prevention

    Following are the Data Loss Prevention (DLP) ranges and limitations:

    FeatureLimit
    Custom DLP Dictionaries
    • 801 dictionaries (with DLP Dictionary Expansion enabled)
    • 160 dictionaries (with DLP Dictionary Expansion disabled)
    Custom DLP Engines
    • 480 engines (with DLP Engine Expansion enabled)
    • 58 engines (with DLP Engine Expansion disabled)

    Departments

    Following are the department ranges and limitations:

    FeatureLimit
    Departments per Organization140K departments
    Departments per admin with Department Scope2,048 departments
    Department Name128 characters
    Comments10,240 KB
    Imported Departments per CSV file3,000 entries

    EUNs

    Following are the EUN ranges and limitations:

    FeatureLimit
    Custom Messages for Zscaler Client Connector-Based EUNs64 custom messages
    Custom Redirect URL1,023 characters
    Notification Message15K bytes
    AUP Message30K bytes
    URL Categorization Notification15K bytes
    Security Violation Notification15K bytes
    DLP Violation Notification15K bytes
    Caution Notification Text15K bytes
    Support Phone Number20 characters
    Policy Link1,023 characters
    IT Support Email254 characters

    Extranet

    Following are the extranet ranges and limitations:

    FeatureLimit
    Extranet resources1,000 extranets
    Extranet locations5,000 extranet locations
    Traffic selectors per extranet16 traffic selectors
    DNS servers per extranet16 DNS servers

    Groups

    Following are the group ranges and limitations:

    FeatureLimit
    Group Name128 characters or 127 bytes
    Comments10,240 bytes
    Imported Groups per CSV file3,000 entries
    Network Services Groups121 groups
    Network Applications Groups126 groups
    Source IP Address Groups4,000 groups
    Destination Groups (Destination IP or FQDN Groups)4,000 groups
    FQDNs or IP Address Entries per Group

    8,000 IP address entries

    The total number of IP entries across groups must adhere to the overall base IP limit, as noted in the Other section.

    Locations

    Following are the location ranges and limitations:

    FeatureLimit
    Locations and Sub-locations per Organization

    32K locations

    Contact Zscaler Support for a possible increase in this limit from 32K locations to 64K locations.

    Sub-locations per Location2,000 sub-locations
    IP Address Ranges per Sub-location2,000 IP address ranges
    Location Name128 characters
    Location State128 characters
    Location Groups per Organization256 groups
    Locations and Sub-locations per Group

    32K locations

    Contact Zscaler Support for a possible increase in this limit from 32K locations to 64K locations.

    Imported Locations per CSV file1,000 entries

    NSS

    Following are the Nanolog Streaming Service (NSS) ranges and limitations:

    FeatureLimitComments
    Number of Users per NSS Feed Filter1,024 users
    Number of Departments per NSS Feed Filter1,024 departments
    Number of Locations per NSS Feed Filter1,024 locations
    Number of Clients per NSS Feed Filter1,024 clients
    Number of Threat Names per NSS Feed Filter1,024 threat names
    Number of Web Transactions per Nanolog Cluster1 billion web transactionsIf your organization surpasses more than 1 billion web transactions, additional Nanolog clusters are required.
    Number of Nanolog Clusters per NSS Virtual Machine (VM) Server1 Nanolog clusterIf additional Nanolog clusters are required, your organization must support an adequate number of NSS VM servers.

    Organization

    Following are the organization ranges and limitations:

    FeatureLimit
    Address Line 110,240 bytes
    Address Line 210,240 bytes
    City/State/ZIP1,024 bytes
    Name/Title/Phone/Alternate Phone1,024 bytes
    Admin Users per Organization10K admins
    Admin User Login ID128 characters
    Admin User Email254 characters
    Admin User Name256 characters
    Admin User Comments10,240 bytes
    Admin User Password100 characters
    ADP Clients16 clients
    Admin Roles64 roles
    API Roles16 roles
    Identity Providers64 identity providers

    Outbound Email Data Loss Prevention

    Following are the outbound email DLP ranges and limitations:

    FeatureLimit
    Domain Profiles per Organization32 profiles
    Recipient Profiles per Organization32 profiles
    Domain Profiles per Rule8 profiles
    Recipient Profiles per Rule8 profiles
    Custom Domains per Domain Profile

    32 domains

    Contact Zscaler Support for a possible increase in this limit from 32 domains to 1,024 domains.

    Outbound Email Policies1,024 policies

    PAC File

    Following are the PAC file ranges and limitations:

    FeatureLimit
    Name255 characters
    Description255 characters
    File Size256 KB
    PAC Files per Organization256 PAC files
    Contact Zscaler Support to increase the limit of PAC files to 1,024.
    Non-ASCII CharactersThe file can contain up to 12% of non-ASCII characters (binary).

    Policies

    Following are the policy and rule ranges and limitations:

    FeatureLimitComments
    Bandwidth Control Policy Rules per Organization125 rules
    Cloud App Control Policy Rules per Cloud App Category127 rules
    SaaS Security API Scans

    Amazon S3

    1,000 bucketsTo enable scanning of up to 1,000 Amazon S3 buckets, contact your Zscaler Account team.

    Bitbucket

    32 repositories

    Google Cloud Platform

    1,000 bucketsTo enable scanning of up to 1,000 Google Cloud Platform buckets, contact your Zscaler Account team.

    Microsoft Azure

    1,000 blob containersTo enable scanning of up to 1,000 Azure blob containers, contact your Zscaler Account team.
    DNS Control Policy Rules per Organization1,000 rules
    NAT Control Policy Rules per Organization1,023 rules
    Firewall Filtering Policy Rules per Organization1,021 rules

    Source IP/Destination Groups IP Address Entries and FQDNs per Organization

    16K IP address entries

    The limit for destination IP entries can be increased by using Custom URL Categories with Custom URLs and Custom IP Ranges. This applies only to the destination IP addresses. To learn more, see the URL Filtering & Cloud App Control section.

    Contact Zscaler Support for a possible increase in this limit from 16K IP address entries to 64K IP address entries.

    Destination Groups FQDNs per Organization

    5,000 address entries

    16K address entries with Advanced Firewall

    Source IP Groups IP Address Entries per Rule

    8,000 IP address entries

    Destination Groups IP Address Entries and FQDNS per Rule

    8,000 IP address entries

    Source IP/Destination Groups per Rule

    1,000 groups

    Service Groups/Application Groups per Rule

    1,000 groups

    Destination Groups FQDNs per Rule

    5,000 address entries

    Destination Groups IP Address Entries and FQDNs per Group

    8,000 IP address entries

    Destination Groups FQDNs per Group

    100 address entries

    8,000 address entries with Advanced Firewall

    URL Filtering Policy Rules1,000 rules
    Forwarding Policy Rules per Organization1,000 rules

    Third-Party Proxies Rules

    8 rules

    Gateways for Third-Party Proxies Rules

    8 rules

    ZPA Gateways Rules

    55 gateways

    Source IP Anchoring Application Segments

    255 segments
    SSL Inspection Policy Rules255 rules (245 custom rules and 10 predefined rules)
    All Other Policy Rules (i.e., DLP Policy, File Type Control Policy, IPS Control Policy, etc.)127 rules
    All Policy Rule Types:
    Users per Rule4 users
    Groups per Rule8 groups
    Departments per Rule8 departments
    Locations per Rule8 locations
    Location Groups per Rule32 groups
    Rule Labels1,024 labels
    Times per Rule8 times
    Devices per Rule64 devices
    Device Groups per Rule8 device groups
    Workload Groups per Rule8 workload groups
    Comments10,240 bytesSome languages use multi-byte characters, so they have fewer characters than bytes.
    File Type Control Policy File Size400 MB

    Reporting

    Following are the reporting ranges and limitations:

    FeatureLimit
    Interactive Report Name50 characters
    Widget Name50 characters
    Widgets20 widgets
    Favorites per User50 favorites
    Scheduled Report Recipient (i.e., Email Address)254 characters
    Export to CSV (Web, Mobile, Firewall, DNS, and Tunnel Insights Logs)20 requests/hour

    SaaS Application Tenants

    Following are the SaaS application tenant ranges and limitations:

    FeatureLimitComments
    Number of tenants per SaaS application16 tenantsUp to 16 tenants can be added for each sanctioned SaaS application. Contact Zscaler Support for a possible increase in this limit.

    URL Filtering & Cloud App Control

    Following are the URL filtering and cloud app control ranges and limitations:

    FeatureLimitComments
    Custom Keywords (total)2,048 keywords
    Custom Keywords per Category256 keywords
    Keywords retaining parent category per Category2,048 keywords
    Custom URLs/TLDs25K URLs/TLDs

    Includes:

    • Custom URLs/TLDs in all URL Categories/TLD Categories
    • Auth Exemption URLs in Advanced settings
    • Blocked Malicious URLs in Advanced Threat Protection settings
    • Blocked URLs in SSL Inspection settings
    • Allowed URLs in FTP Control settings
    • Bandwidth Class Domains

    Duplicate URLs/TLDs are counted once.

    The default limit of custom URLs/TLDs is 25K. Contact Zscaler Support to subscribe to an additional limit of 50K. You can subscribe up to a maximum of 5 times.

    Do Not Scan Content from these URLs1,024 URLs
    Custom Categories/TLD Categories64 categoriesThe default limit of custom categories is 64. Contact Zscaler Support to increase the limit to a maximum of 1,024 categories.
    Custom Cloud Applications per Organization64 applications
    URLs per Custom Cloud Application128 URLs
    URLs253 characters
    IP Ranges2,048 IP ranges
    Cloud Application Instance512 cloud application instances

    Instance Identifiers

    1,024 instance identifiersEach instance identifier can have up to 128 characters. There can be a maximum of 2,048 instance identifiers across all instances.
    Cloud Application Tags per Organization16 tagsEach tag can have up to 127 characters.
    Tenant Profiles per Rule16 tenant profilesEach Cloud App Control Policy rule can have up to 16 tenant profiles associated with it.

    Amazon Web Services

    256 account IDsEach account ID must have 12 digits. There can be a maximum of 2,048 account IDs across all profiles.

    Dropbox Team ID

    100 team IDsEach team ID can have up to 64 characters.

    GitHub

    One enterprise slug

    Each enterprise slug can have up to 256 characters. There can be a maximum of 100 tenant profiles per organization.

    You can associate only one tenant profile per rule.

    Google App Domains

    100 domainsEach domain name can have up to 160 characters. There can be a maximum of 2,048 domains across all profiles.

    Google Cloud Platform

    100 organization IDsEach organization ID can have up to 64 characters. There can be a maximum of 2,048 organization IDs across all profiles.

    IBM SmartCloud

    100 account IDsEach account ID can have up to 64 characters. There can be a maximum of 100 account IDs per rule and 256 account IDs across all profiles.

    Microsoft Login Services (Version 1) Tenant Directory ID

    One tenant directoryEach tenant directory can have up to 64 characters.

    Microsoft Login Services (Version 2) Tenant Directory ID:Policy ID

    One tenant directory:policy IDEach tenant directory:policy ID can have up to 256 characters.

    Microsoft Login Services (Version 1) Office 365 Tenants or Tenant IDs

    500 Office 365 tenantsEach Office 365 tenant or tenant ID can have up to 64 characters.

    Slack Your Workspace ID

    100 workspace IDsEach workspace ID can have up to 64 characters.

    Slack Allowed Workspace ID

    256 workspace IDsEach workspace ID can have up to 64 characters.

    YouTube Channel ID

    200 channel IDsEach channel ID can have up to 100 characters.

    YouTube School ID

    100 school IDsEach school ID can have up to 127 characters.

    Webex Login Services

    100 Webex tenantsThere can be a maximum of 250 tenants across all profiles.

    Zoho Login Services

    120 Zoho IDsEach Zoho ID can have up to 127 characters. There can be a maximum of 2,048 Zoho IDs across all profiles.

    Zoom

    One policy labelEach policy label can have up to 64 characters.

    Users

    Following are the user ranges and limitations:

    FeatureLimit
    Users per Organization1,400K users
    User Name128 characters
    User Password255 characters
    Groups per User127 groups by default
    Comments10,240 bytes
    Imported Users per CSV file3,000 entries
    User Groups per Organization140K groups
    User Temporary Authentication Email254 characters

    VPN Credentials

    Following are the VPN credentials ranges and limitations:

    FeatureLimit
    VPN Credentials per Organization

    16K credentials

    Contact Zscaler Support for a possible increase in this limit from 16K credentials to 64K IP credentials.

    Imported VPN Credentials per CSV file3,000 entries
    User ID (for FQDN authentication type)256 characters
    Pre-Shared Key (for FQDN and IP authentication types)255 characters
    Comments10,240 bytes

    Static IPs & GRE Tunnels

    Following are the static IP and GRE tunnel ranges and limitations:

    FeatureLimit
    Static IP Address Entries per Organization100 IP address entries by default
    Contact Zscaler Support to increase the limit for your organization.
    Imported Static IPs per CSV file3,000 entries
    GRE Tunnels per Organization100 tunnels by default
    Contact Zscaler Support to increase the limit for your organization.
    Imported GRE Tunnels per CSV file3,000 entries
    Description10,240 characters

    Other

    Following are other Internet & SaaS ranges and limitations:

    FeatureLimit
    Source IP and Destination Groups4,000 groups
    IP Address Entries or FQDNs per Group

    8,000 IP address entries

    The total number of IP entries across groups must adhere to the overall base IP limit.

    IP Address Entries per Organization

    16K IP address entries

    The limit for destination IP entries can be increased by using Custom URL Categories with Custom URLs and Custom IP Ranges. This applies only to the destination IP addresses. To learn more, see the URL Filtering & Cloud App Control section.

    Predefined Bandwidth Classes8 classes
    Custom Bandwidth Classes245 classes
    Bandwidth Class Name255 characters
    Time Intervals64 intervals
    Virtual Service Edge Nodes per Cluster16 nodes
    Exported Transactions100K entries
    Admin Role Name128 characters
    SAML Certificate Filename128 characters
    SAML Certificate Key Name1,024 characters
    Alerts128 alerts
    Alert Definition Comments10,240 bytes
    Alert Subscription Email254 characters
    Restore Point Name128 characters
    Restore Point Description10,240 bytes
    ICAP Name128 characters
    ICAP Receiver URL128 characters
    Firewall Network Services832 services
    Network Service Name255 characters
    Network Service Description1,024 bytes
    Custom IPS Signature Rules500 signature rules
    Custom IPS Threat Categories64 threat categories
    Auditor Email254 characters
    Admin Audit Log1,000 entries
    Workload Groups1,024 entries
    SCIM Servers5 requests/second
    EDNS Client Subnet (ECS) Prefix Objects per Organization128 prefixes
    DNS Gateways254 DNS Gateways
    Custom Path URL Length for DNS Gateway Server1,024 characters
    Sub-URL length in Insight Logs display and CSV file

    2,041 characters

    Sub-URLs are truncated if they exceed the character limit.

    Remote Assistance View-Only and Full Access90 days
    Close
  • Administration

    The following table shows the ranges and limitations for administration settings:

    FeatureLimit
    Admins5,000 admins
    Roles100 roles

    App Connector Management

    The following table shows the ranges and limitations for App Connector management:

    FeatureLimit
    App Connectors100 App Connectors
    App Connector Groups100 groups
    App Connector Provisioning Keys100 keys

    Application Management

    The following table shows the ranges and limitations for application management:

    FeatureLimit
    Applications

    6,000 applications

    2,000 applications per application segment

    The 2,000 applications per application segment limit applies to both IPs and domains. Wildcards also fall in the same category (i.e., every entry for the application in the Admin Portal counts as one).

    4,000 Source IP Anchoring-enabled domains or IPs

    DNS resolution can resolve a single domain (such as example.com or host.example.com) to no more than 200 IP addresses on the App Connector.

    The cloud can only handle up to 100 TXT records for any domain that it looks up. The DNS TXT records are ignored if the lookup surpasses 100 DNS TXT records.

    Application Segments

    6,000 segments

    240 Source IP Anchoring-enabled segments

    DNS Suffixes50 suffixes
    Segment Groups200 groups
    Servers10,000 servers
    Server Groups1,000 groups

    The following table shows the ranges and limits for intelligent segmentation:

    FeaturePrivate Applications Essentials EditionPrivate Applications Business EditionPrivate Applications Transformation Edition
    Frequency of Machine Learning Run180 days60 days14 days
    Maximum Number of Recommendations Generated per Machine Learning Run100100100

    AppProtection Management

    The following table shows the ranges and limitations for AppProtection management:

    FeatureLimit
    Custom Control Parameters

    100 custom control parameters per custom control

    100 custom control parameters per AppProtection profile

    Authentication

    The following table shows the ranges and limitations for authentication configuration:

    FeatureLimit
    IdP Configurations10 configurations
    SAML Attributes100 attributes

    Backup and Restore

    FeatureLimit
    Backups

    10 backups per day

    The 10 backups per day limit applies to manually added backups, scheduled backups, and backups that are created within a Microtenant and have a Completed or In Progress status.

    Restores10 restores per day

    Browser Protection Management

    The following table shows the ranges and limitations for Browser Protection configuration:

    FeatureLimit
    Monitored Users20,000 users

    Certificate Management

    The following table shows the ranges and limitations for certificate management:

    FeatureLimit
    (web server) Certificates1,000 certificates
    Enrollment Certificates1,000 certificates

    Client Type Management

    The following table shows the ranges and limitations for Private Applications client type management:

    FeatureLimit
    Client Type Microtunnel (M-Tunnel) Requests

    100 M-Tunnels per second

    The 100 M-Tunnels per second limit applies to the Zscaler Client Connector, Web Browser, Web Browser Unauthenticated, or Internet & SaaS Public Service Edge client types. To learn more, see Accessing User Activity Diagnostics.

    The 100 M-Tunnels per second limit can be changed. To learn more, contact Zscaler Support.

    Cloud Connector Management

    The following table shows the ranges and limitations for Cloud Connector management:

    FeatureLimit
    Cloud Connector M-Tunnel Requests

    200 M-Tunnels per second

    The 200 M-Tunnels per second limit can be changed. To learn more, contact Zscaler Support.

    Identity Management

    The following table shows the ranges and limitations for identity management:

    FeatureLimit
    SCIM updates50 per second
    SCIM Groups

    1,000 groups per user

    The 1,000 groups per user limit means that if a user is a part of more than 1,000 groups, the remaining groups are not synced until some of them are removed for the user on the IdP. There is no limit to the number of SCIM groups that can be synced.

    Machine Management

    The following table shows the ranges and limitations for machine management:

    FeatureLimit
    Machine Groups100 groups

    Microtenants

    The following table shows the ranges and limitations for Microtenant management:

    FeatureLimit
    Microtenants500 Microtenants

    Organization

    The following table shows the organization ranges and limitations for organization management:

    FeatureLimit
    Admin User Password100 characters

    Policies

    Following are the policy and rule ranges and limitations.

    FeatureLimit
    Access Policy

    2,000 policy rules

    1,000 application segments per policy rule

    48 App Connector groups per policy rule

    The 48 App Connector groups per policy rule limit applies even if All App Connector groups for the application is selected when configuring an access policy rule. To learn more, see Configuring Access Policies.

    50 locations for extranet application support

    10 location groups for extranet application support

    AppProtection Policy

    500 policy rules

    1,000 application segments per policy rule

    Client Forwarding Policy

    500 policy rules

    1,000 application segments per policy rule

    Isolation Policy

    500 policy rules

    1,000 application segments per policy rule

    Log Receiver Policy1,000 application segments per policy rule
    Privileged Capabilities Policy

    5,000 policy rules

    200 privileged consoles per privileged capabilities policy

    Privileged Credentials Policy

    5,000 policy rules

    200 privileged consoles per privileged credentials policy

    Redirection Policy2,000 policy rules
    Timeout Policy

    500 policy rules

    1,000 application segments per policy rule

    Private Applications Private Service Edge Management

    The following table shows the ranges and limitations for Private Applications Private Service Edge management:

    FeatureLimit
    Private Service Edges100 Private Service Edges
    Private Service Edge Groups100 groups
    Private Service Edge Provisioning Keys100 keys

    Privileged Remote Access

    The following table shows the ranges and limitations for Privileged Remote Access:

    FeatureLimit
    Privileged Approvals

    20,000 privileged approvals

    200 application segments per privileged approval

    Only privileged approvals with approval statuses of Future or Active are counted. Privileged approvals with an approval status of Expired are not considered as part of the total amount.

    Privileged Consoles

    10 privileged consoles

    With a license, this can be increased to the maximum limit of 35,000 privileged consoles. Contact your Zscaler Account team for more information.

    Privileged Credentials10,000 privileged credentials
    Privileged Portals

    100 privileged portals

    When configuring a privileged portal within the Default Microtenant, you can link a maximum of 6,000 privileged consoles to the privileged portal.

    Support Information

    The following table shows the ranges and limitations for Support Information management:

    FeatureLimit
    App Connectors100 App Connectors per session
    Private Service Edges100 Private Service Edges per session
    Actions10 Actions per session
    Targets10 Targets per session
    Concurrent Sessions

    5 Concurrent Sessions per customer

    The 5 Concurrent Sessions per customer limit is only on sessions that are in a Pending or Processing state. There is no limit on Completed, Failed, or Partially_Completed sessions.

    User Portal

    The following table shows the ranges and limitations for user portal:

    FeatureLimit
    Portal Links

    500 links

    You can only configure 150 links at a time when configuring portal links in the Admin Portal.

    Close
  • Groups

    The following table shows the ranges and limitations for groups:

    FeatureLimit
    Group Name255 characters
    Network Services Groups126 groups
    Source IP Address Groups4,000 groups
    Destination Groups (Destination IP or FQDN Groups)4,000 groups
    Fully Qualified Domain Names (FQDNs) or IP Addresses per Group8,000 addresses
    Cloud Connector Groups1,000 groups
    Branch Connector Groups1,000 groups
    Virtual Machines (VMs) per Group16 VMs
    Application Segment Groups600 groups

    Locations

    The following table shows ranges and limitations for locations:

    FeatureLimit
    Locations1,000 locations
    Location Name255 characters
    Location Templates500 templates

    NSS

    The following table shows the ranges and limitations for Nanolog Streaming Service (NSS) filter feeds:

    FeatureStandard
    NSS Servers2 servers
    NSS Feeds per Server8 feeds
    NSS Users per Feed1,024 users
    NSS Departments per Feed1,024 departments
    NSS Locations per Feed1,024 locations
    NSS Clients per Feed1,024 clients
    NSS Threat Names per Feed1,024 threat names

    Organization

    The following table shows the ranges and limitations for organization:

    FeatureLimit
    Address Line 110,240 bytes
    Address Line 210,240 bytes
    City/State/ZIP1,024 bytes
    Name/Title/Phone/Alternate Phone1,024 bytes
    Admin Users per Organization10K admins
    Admin User Login ID128 characters
    Admin User Email254 characters
    Admin User Name256 characters
    Admin User Comments10,240 bytes
    Admin User Password100 characters
    Admin Roles64 roles
    Identity Providers16 identity providers

    Forwarding

    The following table shows the ranges and limitations for forwarding:

    FeatureLimit
    Traffic Forwarding Rules1,020 rules
    Log & Control Forwarding Rules1,020 rules
    Domains/FQDNs per Organization1,024 domains/FQDNs
    Domains/FQDNs per Rule1,024 domains/FQDNs
    ZIA Gateways1,000 gateways
    Log and Control Gateways1,000 gateways
    DNS Gateways255 gateways
    DNS Control Policy Rules1,020 rules
    Application Segments50,000 segments
    Description10,240 characters

    Provisioning Control

    The following table shows the provisioning and configuration ranges and limitations:

    FeatureLimit
    Cloud Provisioning Templates1,000 templates
    Branch Configuration Templates1,000 templates
    Branch Connector Static Routes32 routes
    Branch Connector DHCP Server Static Leases32 leases
    Branch Connector Virtual local area networks (VLANs) per Interface9 subinterface VLANs and one main untagged VLAN per interface, or 10 subinterface VLANs without the main untagged VLAN
    Close
  • Advanced Settings

    The following table shows the ranges and limitations for advanced settings:

    FeatureMinimum LimitMaximum Limit
    Session Timeout5 seconds600 minutes

    API Client

    The following table shows the ranges and limitations for API clients:

    FeatureLimit
    API clients per tenant256

    External Identities

    The following table shows the ranges and limitations for secondary identity providers (IdP):

    FeatureLimit
    Number of secondary IdPs a tenant can have64

    IP Locations

    The following table shows the ranges and limitations for IP locations:

    FeatureLimit
    Total IP Locations65,536
    Total IP addresses within a single IP Location2,048

    IP Location Groups

    The following table shows the ranges and limitations for IP location groups:

    FeatureLimit
    Total IP Location Groups4,096
    IP Locations within a single Location Group2,048

    Policies

    The following table shows the ranges and limitations for sign-on and password policies:

    FeatureMinimum LimitMaximum Limit
    Admin Sign-On Policy: Total policy numbers and maximum criteria within a single policy0256
    Password Policy: Password expiration period15 days365 days

    Users, Groups, and User Attributes

    The following table shows the ranges and limitations for users, groups, and user attributes:

    FeatureLimit
    Maximum groups allowed per user1,024
    Maximum groups per tenant140K
    User attributes128

    Zscaler Services

    The following table shows the ranges and limitations for Zscaler services:

    FeatureLimit
    User or group assignment using the Add operation4,096
    Maximum admins for each service10,000
    Close
Related Articles
Signing in to the Admin PortalResetting the Login Credentials or MFASaving and Activating Changes in the Admin PortalSearching in the Admin PortalCustomizing Your Account SettingsUsing TablesRanges & LimitationsSupported Browsers