About VPN Credentials


About VPN Credentials

Watch a video about VPN Credentials

In an IPSec VPN Tunnel, two peers use a negotiation process called IKE (Internet Key Exchange) to define the security mechanisms they will use to protect their communications. IKE has two phases. In the first negotiation phase, the peers define the security parameters they will use to communicate in the second phase. In order to identify each other and authenticate, the peers exchange VPN credentials. The VPN credentials can either be a pre-shared key or XAUTH; however, both peers must use the same VPN credential method and key for successful authentication.

In the Admin Portal, you can configure VPN credentials by either adding each credential individually or adding multiple credentials with a CSV file.

Configuring a VPN credential is one of the tasks you must complete when configuring an IPSec VPN tunnel. To learn more, see Configuring an IPSec VPN Tunnel.

About the VPN Credentials Page

On the VPN Credentials page, you can do the following:

  1. Add a VPN credential
  2. Import multiple VPN credentials with a CSV file
  3. Download a sample import CSV file
  4. View a list of VPN credentials that are configured for your organization. For each VPN credential, you can see the following:
    • User/Certificate ID: The User ID or IP address for the VPN credential
    • Authentication Type: The authentication type used to identify the peer, FQDN, XAUTH, or IP
    • Location: The name of the location associated with the VPN credential 
    • Comments: Displays any comments about the VPN credential, if available
    • Managed By: The name of the SD-WAN partner that manages the VPN credential. This only applies to credentials with an FQDN authentication type.
  5. Edit a VPN credential
  6. Filter a VPN credential search by Authentication Type
  7. Search for a VPN credential
  8. Modify the table and its columns

VPN Credentials page within the Admin Portal

  1. Go to Administration > VPN Credentials.
  2. Click Sample Import CSV file to download sample CSV file, which you will use as a template for your VPN credentials.
  3. Enter your VPN credentials in the sample CSV file.

VPN User IDs are automatically converted to lowercase after import.

  1. Once you have the sample CSV file in the correct format, click Import VPN Credentials.
  2. From the Import VPN Credentials window, click Choose file, and navigate to the sample CSV file.
  3. Click Import.

Click Sample Import CSV file to download the sample CSV file. Use it as a template to enter your VPN credentials and ensure that the format of your entries is correct before importing the CSV file.