Secure Internet and SaaS Access (ZIA)
About the Company Profile
The ZIA service automatically creates a profile for your organization.
Watch a video about the Company Profile
About the Company Profile Page
On the Company Profile page (Administration > Company Profile), you can:
- Review your organization's information in the Organization tab.
- The service automatically assigns your organization a Company ID. You may be asked to provide this ID when requesting Customer Support.
- The service displays the organization Name and Domains that you provided. Your organization name appears in the login form that the service displays:
- When users authenticate to the Zscaler service.
- In the user notifications,when policy violations occur.
- Enter the Address of your organization and Primary Time Zone. The time zones listed are those within the geographic location of your primary address.
The primary time zone is used when your organization synchronizes user, group and department information from a directory server.
- Upload a logo. The service supports JPG, GIF, and PNG image files of 10KB size or smaller.
- Your company logo appears in the login form that the service displays:
- When users authenticate to the Zscaler service.
- In the user notifications, when policy violations occur.
- Update key contacts. Ensure that the key contacts are current so they can open support tickets for your organization. Enter the names, titles, email addresses and phone numbers of the following key contacts:
- Technical Contacts: Anyone listed here is authorized to open Support tickets with the Zscaler service.
- Billing Contacts: Anyone listed here is authorized to open Support tickets with the Zscaler service.
- Business Contacts: The service displays the primary contact information that you provided. You can edit the Title and Phone.
- Executive Contacts: Contact the Zscaler account team to either change your Zscaler Insights email settings or to enable them. To learn more, see Executive Insights Report.
- Click Save and activate the change.
- Click the Subscriptions tab to view subscriptions. To learn more, see Viewing Subscriptions.