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Experience Center

About Alert Subscriptions

You can configure the Zscaler service to email specific individuals when certain events occur, so your organization can take action in a timely manner. You can create an alert for different types of events, such as when the service detects incoming or outgoing malware or when there is a policy violation. To learn more, see About Alerts.

About the Publish Alerts Page

On the Publish Alerts page (Administration > Alerts > Platform Alerts > Publish Alerts), you can do the following:

  1. Add an alert subscription
  2. View a list of all alert subscriptions. For alert subscriptions, you can see the following:
    • Email: The email address of the alert recipient.
    • Description: The description of the alert subscription, if available.
    • Patient 0 Alerts: Lists the severity levels of the Patient 0 Alert class information that the recipient receives.
    • Security Alerts: Lists the severity levels of the Secure Alert class information that the recipient receives.
    • Access Control Alerts: Lists the severity levels of the Access Control Alert class information that the recipient receives.
    • Data Loss Prevention Alerts: Lists the severity levels of the Data Loss Prevention Alert class information that the recipient receives.
    • System Alerts: Lists the severity levels of the System Alert class information that the recipient receives.
  3. Edit an existing alert subscription.
  4. Modify the table and its columns.
  5. Search for an alert subscription.
  6. Click the Define Alerts tab to configure an alert. To learn more, see About Alerts.
  7. Click the Global Configuration tab to resend alerts.

Screenshot of the Publish Alerts page in the ZIA Admin Portal

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About AlertsAdding AlertsAbout Alert SubscriptionsAdding Alert SubscriptionsResending AlertsDisabling Alerts