Experience Center
About Users
You can add users to ZIdentity by creating them locally within the Admin Portal or via an external identity provider (IdP) provider. In addition, you can assign them admin entitlements to make them administrators for a Zscaler service, such as Internet & SaaS, Private Applications, or Digital Experience Monitoring, or you can assign them service entitlements so they are able to authenticate to a Zscaler service (e.g., Internet & SaaS, Private Applications, or Digital Experience Monitoring) as an end user.
Managing users provides the following benefits and enables you to:
- Control which users within your organization are service admins or assigned to a Zscaler service.
- Assign users to a single or multiple Zscaler services.
- Assign users with administrator roles to manage specific Zscaler services.
- Manage all users in ZIdentity instead of maintaining individual user databases in each of the subscribed Zscaler service.
About the Users Page
On the Users page (Administration > Identity > ZIdentity > Users), you can do the following:
- View a list of configured users. For each user, you can see:
- Name: The user's display name, which is visible throughout the Admin Portal.
- Login ID: The user's login ID.
- Status: The status of the user (Active or Inactive).
- Add a user.
- Import new users, or modify existing users, using a CSV file.
- Reset the password for multiple users. This option is visible only when you select more than one user.
- Perform a bulk action on the users, like activate, deactivate, or delete them. This option is visible only when you select more than one user.
- Reset the page to the default view.
- Search for a user by their name or group.
- Edit or delete the user details.
- Click the icon and activate or deactivate the user.
- Select users to perform bulk operations on them. You must select more than one user to view the bulk actions.
