SaaS Application Validation Error Codes

Following are the validation error codes when adding SaaS applications:

Error Code	Description	What to Do
1	An internal error occurred.	Retry validating the tenant after a few minutes. If the error persists, contact Zscaler Support.
2	The tenant validation timed out or was interrupted. It takes at least one minute to validate a tenant.	Retry validating the tenant after a few minutes. If the error persists, contact Zscaler Support.
4	The Zscaler service is unable to validate the tenant. This error might occur because there's an ongoing release upgrade or a network issue.	Retry validating the tenant later. If the error persists, contact Zscaler Support.
201 - 299	The serialization of the JSON response failed.	Retry validating the tenant later. If the error persists, contact Zscaler Support.
400 - 499	An error occurred when authenticating or authorizing the SaaS application.	Check if the Enterprise ID is valid and you gave the Zscaler service the right permissions to authorize the SaaS application. If the error persists, contact Zscaler Support.
500	An internal error occurred.	Retry validating the tenant after a few minutes. If the error persists, contact Zscaler Support.
501 - 599	An internal server error occurred from the SaaS application provider.	Retry validating the tenant later. If the error persists, contact Zscaler Support.