To verify connection speed issues, you can use the Zscaler Analyzer app to perform an MTR (My Traceroute), and send the results to the Zscaler Support team. This test checks the quality of the connection between your device and the Zscaler Enforcement Node (ZEN).
For a more in-depth look at Zscaler Analyzer and its features, see the User Guide on https://zmtr.zscaler.com/
You can download Zscaler Analyzer for Windows, MAC OS X, or Linux.
To download Zscaler Analyzer, do the following:
Once you've installed Zscaler Analyzer, open the app. Log in to the Zscaler service if necessary.
To perform an MTR, do the following: