Digital Experience Monitoring (ZDX)
Managing Templates
On the Templates page, you can manage and configure templates by adding, editing, copying, or deleting a Zscaler Hosted probe. You can use the template to create an alert rule with prefilled criteria. To learn more, see Configuring a Zscaler Hosted Probe.
Prerequisites
Before you manage templates, ensure that:
- Your admin role supports Alerts and Configuration. To learn more, see Adding ZDX Roles.
- Your subscription level supports Zscaler Hosted Monitoring. To learn more, see Ranges & Limitations.
Managing Templates
To manage your templates (Alerts > Templates), you can perform the following actions:
- Add a new template.
- Click New Template.
In the Add New Template drawer, enter the required information:
- Name: Enter a name to identify the template.
- Severity: Select High, Medium, or Low for severity, depending on the impact of this event on users.
- Probe Type: Select Cloud Path or Web for the probe type.
- Criteria: Select your criteria for the template. To learn more, see Configuring an Alert Rule.
- Click Save.
- Edit a template.
- Click the Edit icon.
In the Edit Template drawer, you can edit:
- Name: Enter a name to identify the template.
- Severity: Select High, Medium, or Low for severity, depending on the impact of this event on users.
- Probe Type: Select Cloud Path or Web for the probe type.
- Criteria: Select your criteria for the template. To learn more, see Configuring an Alert Rule.
- Click Save.
- Copy a template.
- Click the Copy icon.
In the Add New Template drawer, enter the following:
- Name: Enter a name to identify the template.
- Severity: Select High, Medium, or Low for severity, depending on the impact of this event on users.
- Probe Type: Select Cloud Path or Web for the probe type.
- Criteria: Select your criteria for the template. To learn more, see Configuring an Alert Rule.
- Click Save.
- Delete a template.
- Click the Delete icon.
- In the Delete window, review the deletion request for the specified template.
- Click Delete to confirm deletion.
Predefined Templates
To start creating alert rules for Zscaler Hosted probes, there are a number of predefined templates ready for use.
You cannot delete or edit predefined templates.
Predefined Template | Severity | Probe Type | Criteria |
---|---|---|---|
Warning Availability | High | Web |
|
Critical Page Fetch Time | High | Web |
|
Warning Page Fetch Time | Medium | Web |
|
Probe Failure | High | Web |
|
Critical Latency | High | Cloud Path |
|
Warning Latency | Medium | Cloud Path |
|