From the Admin Portal, you can view a list of partner devices with access to your organization's tenant. You can give partner organizations access to your organization's tenant by enabling access. To learn more, see Enabling Private Applications Partner Logins.

About the Partner Devices Page

On the Partner Devices page (Infrastructure > Connectors > Client > Partner Devices):

1. Filter the list of partner devices with the following options:
   • Active From: View devices active from 7 Days, 30 Days, 60 Days, 90 Days, 120 Days, 150 Days, 180 Days, or Older than 180 Days.
   • Users: View devices for all users or a specific user. Use the Search function to find a specific user.
   • States: View devices that are identified as Registered, Unregistered, Removal Pending, Removed, or Quarantined. By default, All States are shown in the table.
   • OS: View devices for all operating systems or a specific operating system. By default, All OS are shown in the table.
2. View a list of all partner devices for your organization. For each partner device, you can view:
   • User ID: The enrolled user for the device.
   • OS Type: The device operating system.
   • Device Model: The device model.
   • Zscaler Client Connector Version: The Zscaler Client Connector version installed on the device.
   • Device State: The status of the device. To learn more, see Device States for Enrolled Devices.

By default, the list is filtered to only display devices for all users, all states, and all operating systems.

3. Perform an exact match search of partner devices by:
   • Device ID: The unique ID for each device in the Admin Portal database. The unique ID is generated for each new enrollment in the Admin Portal and continues for subsequent enrollments.
   • UDID: The Unique Device Identifier that Zscaler Client Connector generates for every new installation. The same UDID continues during uninstalling, re-installing, and rebooting of the devices.
   • Machine Hostname: A name assigned to a device on a network. The end user or the operating system can customize the value.
   • Hardware Fingerprint: The unique ID created from the device’s hardware, such as a serial number, BIOS ID, battery ID, etc.
   • Zscaler Client Connector Version: The Zscaler Client Connector version installed on the devices.
   • App Profile Name: A custom name that an administrator configures when creating or modifying app profiles for each OS (Windows, Mac, Linux, etc.).
4. Export device fingerprint as a CSV file for all partner devices.
   • Device Details (All Fields): Includes fields such as manufacturer, model, username, machine hostname, UDID, etc.
   • Device Details (Custom Fields): Includes fields such as User, OS Type, Device Model, OS Version, and VPN State.
   • Disable Reasons: Displays the reason a device is disabled.
   • Service Status: The status of Internet & SaaS, Private Applications, and Digital Experience Monitoring. Can be in an ON, OFF, or ERROR state. This only applies if you have those services enabled for your organization.
5. View device fingerprint for each partner device. You can also view the one-time password for each device.
6. Select devices for soft removal from the Admin Portal.
7. Soft remove selected devices from the Admin Portal.