Zscaler Client Connector allows you to configure automatic device cleanup of old, inactive, and removed devices.

After modifying settings, it can take up to a week for Enrolled Devices to reflect changes.

To configure automatic device cleanup:

1. In the Zscaler Client Connector Portal, go to Administration.
2. In the left-side navigation, click Client Connector Support.
3. Click the Device Cleanup tab.

• Force Remove Oldest Device After User Enrolls: Select the threshold number of devices. If a user attempts to enroll a device after reaching the threshold number, Zscaler Client Connector force removes the oldest device. The default setting is Never, which means no devices are removed. An error is displayed when a user tries to enroll more than 16 devices.
• Automatically Force Remove Inactive Devices After: Select the period after which Zscaler Client Connector automatically removes a device if it doesn't connect to Zscaler Internet Access (ZIA) in the defined period and becomes inactive. Select from the following intervals: 30, 60, 90, 120, 150, 180 days, or Never. The default setting is Never. A device becomes inactive when the most recent KeepAlive Timestamp is older than the defined period.
• Permanently Delete Removed Devices After: Select the period after which a device is permanently removed from the portal after being in the Removed or Unregistered state. Select from the following intervals: 120, 150, or 180 days. Zscaler Client Connector uses the device’s Last Deregistration Timestamp to determine how long the device was in the Removed or Unregistered state since the time it was deregistered.

4. Click Save.

To learn more about other Zscaler Client Connector Support features, see About Zscaler Client Connector Support.