ZIdentity allows administrators to permit users to skip two-factor authentication (2FA) for a short duration and use only their password to log in to the Admin Portal. For example, if a user does not have the device on which they receive the one-time passcode (OTP) for authentication, they can be allowed to skip 2FA temporarily.

2FA can be disabled only for user profiles that have single sign-on (SSO) enabled.

To allow users to skip 2FA:

1. Go to Administration > Identity > ZIdentity > Users.

2. On the Users page, click the Edit icon for the required user.

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3. In the Edit User window, select the Security Settings tab.

4. Enable Skip Second Factor Authentication.

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5. The Skip Until field appears, displaying the current date and time until when the user is allowed to skip the second factor authentication. By default, the skip duration is 8 hours. Click to select a different date and time. The maximum limit is 5 days.

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6. Click Update.