On the Appliance Details tab:

• View the device details:
  • Name: The device name.
  • Model: The physical device model or virtual appliance hypervisor host.
  • Serial Number: The serial number of the physical device.
  • Status: The status of the device.
  • Appliance Group: The group the device belongs to.
  • Next Upgrade: The date and time of the next device upgrade.
  • Current Version: The current version.
  • Next Version: The next version.
• Edit the device:
  1. In the Appliance Details tab, click the edit icon.
  2. Modify the name as needed.
  3. (Optional) Add or modify the description.
  4. Click Save.
• Click Delete to delete the appliance.

On the Network tab:

• Auto-Populate DNS Cache: Select Enabled or Disabled.
• ZIA Tunnel Mode: Select Encrypted (DTLS) or Unencrypted (UDP) as the tunnel encryption mode to be used when forwarding the device's traffic to Internet & SaaS.
• WAN Traffic Distribution Mode (for physical devices deployed in gateway mode): Select Balanced to distribute traffic evenly or Best-link to always forward the traffic via the best-performing WAN link.

Interfaces are initially configured on the Branch Connector Configuration Template page. For information about the settings you can view and edit on the Interfaces tab, see Configuring a Branch Configuration Template.

On the Interfaces tab:

• View information about the interfaces:
  • Interface: The interface name.
  • Type: The interface type, such as MGT for the management interface.
  • IP Address: The IP address of the interface.
  • DHCP: Whether the interface receives its IP address via the DHCP client.
  • Details: Details about the interface, such as whether HA is enabled and the WAN traffic distribution mode.
  • Admin Status: The status of the interface, which is reported as Up or Down.
  • Link Status: Whether the link is up or down.
• Search for an interface.
• Modify the table and its contents:
  • Sort by interface and type.
  • Filter by type.
  • Show or hide sub-interfaces.
• Click the name in the Interface column and view interface details.
• Edit interface settings, and then click Save.

The fields and settings depend on the interface type (MGT, LAN, WAN), whether it is a sub-interface, and whether the device is a hypervisor host or hardware device. If it is a hardware device, the fields and settings depend on whether the device is deployed in gateway or one-arm mode. For more information, see Configuring a Branch Configuration Template.

• Delete an unused interface or a sub-interface:
  1. Click the icon on the right side of the row.
  2. Click Delete.

App Connectors are initially configured and enabled on the Branch Connector Configuration Template page.

On the App Connector tab you can view and edit the following properties:

• App Connector Group: The name of your App Connector group.
• Deployment Status; Your App Connector deployment status, such as Active-Active.
• Provisioning Key: Your App Connector provisioning key name.

By default, the upgrade window for Zero Trust SD-WAN Devices starts every Sunday at midnight, local time of the device.

On the Upgrade Schedule tab, you can view the following information:

• Upgrade Schedule: The day and local time on which the upgrade window starts.
• Current Version: The current version and when the device was last upgraded.
• Next Version: The next version and the scheduled upgrade window.

To change the upgrade window:

1. Select the day and time for the upgrade window.
2. Click Save to save the upgrade window or Reset to cancel your changes.

You can request remote assistance and allow Zscaler Support to log into your device without opening a firewall connection for inbound traffic.

On the Troubleshooting tab,

• View the support tunnel configuration.
• Change support tunnel settings:
  1. Select one of the following:
     • Enable support tunnel: Enables the support tunnel.
     • Allow Zscaler Support to start and stop the support tunnel. Enables the support tunnel and allows Zscaler Support to start and stop it.
  2. Click Save. To cancel your changes, click Reset.