Zscaler Client Connector 3.7 for Windows requires Windows 10 or 11. Devices running an operating system with Windows 7, 8, and 8.1 can not use Zscaler Client Connector 3.7 for Windows.

Upgrade

If attempts are made to upgrade devices running Windows 7, 8, and 8.1, the upgrade fails without disruption to the user of the device. Devices will continue to run older versions of Zscaler Client Connector.

Support

If you choose to keep running older versions of Zscaler Client Connector on devices with Windows 7 and 8, Zscaler offers support with our best effort, but Zscaler does not provide any fixes to problems that arise. To learn more, End of Support for Windows 7. If you choose to keep running older versions of Zscaler Client Connector with Windows 8.1, Zscaler provides full support for 6 months starting from November 22, 2021, which includes fixes to problems.