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Secure Private Access (ZPA)

Ranges & Limitations

This article lists the ranges and limitations for policies, fields, and other features. All values are per organization unless noted otherwise.

If you need to increase a maximum limit for your organization, send a request to Zscaler Support.

Administration

The following table shows the ranges and limitations for administration settings:

FeatureLimit
Admins5,000 admins
Roles100 roles

App Connector Management

The following table shows the ranges and limitations for App Connector management:

FeatureLimit
App Connectors100 App Connectors
App Connector Groups100 groups
App Connector Provisioning Keys100 keys

Application Management

The following table shows the ranges and limitations for application management:

FeatureLimit
Applications

6,000 applications

2,000 applications per application segment

The 2,000 applications per application segment limit applies to both IP addresses and domains. Wildcards also fall in the same category (i.e., every entry for the application in the ZPA Admin Portal counts as one).

4,000 Source IP Anchoring-enabled domains or IP addresses

DNS resolution can resolve a single domain (such as example.com or host.example.com) to no more than 200 IP addresses on the App Connector.

The ZPA cloud can only handle up to 100 TXT records for any domain that it looks up. The DNS TXT records are ignored if the lookup surpasses 100 DNS TXT records.

Application Segments

6,000 segments

240 Source IP Anchoring-enabled segments

DNS Suffixes50 suffixes
Segment Groups200 groups
Servers10,000 servers
Server Groups1,000 groups

AppProtection Management

The following table shows the ranges and limitations for AppProtection management:

FeatureLimit
Custom Control Parameters

100 custom control parameters per custom control

100 custom control parameters per AppProtection profile

Authentication

The following table shows the ranges and limitations for authentication configuration:

FeatureLimit
IdP Configurations10 configurations
SAML Attributes100 attributes

Backup and Restore

The following table shows the ranges and limitations for Backup and Restore:

FeatureLimit
Backups

10 backups per day

The 10 backups per day limit applies to manually added backups, scheduled backups, and backups that are created within a Microtenant and have a Completed or In Progress status.

Restores10 restores per day

Browser Protection Management

The following table shows the ranges and limitations for Browser Protection configuration:

FeatureLimit
Monitored Users20,000 users

Certificate Management

The following table shows the ranges and limitations for certificate management:

FeatureLimit
(web server) Certificates1,000 certificates
Enrollment Certificates1,000 certificates

Client Type Management

The following table shows the ranges and limitations for ZPA client type management:

FeatureLimit
Client Type Microtunnel (M-Tunnel) Requests

100 M-Tunnels per second

The 100 M-Tunnels per second limit applies to the Zscaler Client Connector, Web Browser, Web Browser Unauthenticated, or ZIA Public Service Edge client types. To learn more, see About User Activity Diagnostics.

The 100 M-Tunnels per second limit can be changed. To learn more, contact Zscaler Support.

Cloud Connector Management

The following table shows the ranges and limitations for Cloud Connector management: Cloud Connector

FeatureLimit
Cloud Connector M-Tunnel Requests

200 M-Tunnels per second

The 200 M-Tunnels per second limit can be changed. To learn more, contact Zscaler Support.

Identity Management

The following table shows the ranges and limitations for identity management:

FeatureLimit
SCIM updates50 per second
SCIM Groups

1,000 groups per user

The 1,000 groups per user limit means that if a user is a part of more than 1,000 groups, the remaining groups are not synced until some of them are removed for the user on the IdP. There is no limit to the number of SCIM groups that can be synced.

Machine Management

The following table shows the ranges and limitations for machine management:

FeatureLimit
Machine Groups100 groups

Microtenants

The following table shows the ranges and limitations for Microtenant management:

FeatureLimit
Microtenants500 Microtenants

Organization

The following table shows the organization ranges and limitations for organization management:

FeatureLimit
Admin User Password100 characters

Policies

The following table shows the ranges and limitations for policy management:

FeatureLimit
Access Policy

2,000 policy rules

1,000 application segments per policy rule

48 App Connector groups per policy rule

The 48 App Connector groups per policy rule limit applies even if All App Connector groups for the application is selected when configuring an access policy rule. To learn more, see Configuring Access Policies.

50 locations for extranet application support

10 location groups for extranet application support

AppProtection Policy

500 policy rules

1,000 application segments per policy rule

Client Forwarding Policy

500 policy rules

1,000 application segments per policy rule

Isolation Policy

500 policy rules

1,000 application segments per policy rule

Log Receiver Policy1,000 application segments per policy rule
Privileged Capabilities Policy

5,000 policy rules

200 privileged consoles per privileged capabilities policy

Privileged Credentials Policy

5,000 policy rules

1,000 privileged consoles per privileged credentials policy

Redirection Policy2,000 policy rules
Timeout Policy

500 policy rules

1,000 application segments per policy rule

Private Cloud Controller Management

The following table shows the ranges and limitations for Private Cloud Controller management:

FeatureLimit
Private Cloud Controllers100 Private Cloud Controllers
Private Cloud Controller Groups100 Private Cloud Controller Groups
Private Cloud Controller Provisioning Keys100 keys

Privileged Remote Access

The following table shows the ranges and limitations for Privileged Remote Access:

FeatureLimit
Privileged Approvals

20,000 privileged approvals

200 application segments per privileged approval

Only privileged approvals with approval statuses of Future or Active are counted. Privileged approvals with an approval status of Expired are not considered as part of the total amount. Each user can create up to 20 privileged approval requests on the My Requests page in the PRA Portal.

Privileged Consoles

10 privileged consoles

With a license, this can be increased to the maximum limit of 35,000 privileged consoles. Contact your Zscaler Account team for more information.

Privileged Credentials10,000 privileged credentials
Privileged Credential Pools

500 privileged credential pools

100 privileged credentials per privileged credential pool

Privileged Portals

100 privileged portals

When configuring a privileged portal within the Default Microtenant, you can link a maximum of 6,000 privileged consoles to the privileged portal.

Support Information

The following table shows the ranges and limitations for Support Information management:

FeatureLimit
App Connectors100 App Connectors per session
Private Service Edges100 Private Service Edges per session
Actions10 Actions per session
Targets10 Targets per session
Concurrent Sessions

5 Concurrent Sessions per customer

The 5 Concurrent Sessions per customer limit is only on sessions that are in a Pending or Processing state. There is no limit on Completed, Failed, or Partially_Completed sessions.

User Portal

The following table shows the ranges and limitations for user portal:

FeatureLimit
Portal Links

500 links

You can only configure 150 links at a time when configuring portal links in the ZPA Admin Portal.

ZPA Private Service Edge Management

The following table shows the ranges and limitations for ZPA Private Service Edge management:

FeatureLimit
Private Service Edges100 Private Service Edges
Private Service Edge Groups100 groups
Private Service Edge Provisioning Keys100 keys
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