Syncing Directory Groups between the Zscaler Admin Portal and App Portal


Syncing Directory Groups between the Zscaler Admin Portal and App Portal

The directory groups you configured in the Zscaler admin portal are automatically available for selection within the Zscaler App portal when you configure an App Profile. See image. This allows you to create different profiles for the various directory groups in your organization.

The groups in the Zscaler App portal sync with groups in the Zscaler admin portal every 6 hours. In the Zscaler App portal, you can check when the next sync will occur. You can also manually sync groups between the portals.

Screenshot of selecting a group for the Zscaler App profile

Checking Next Sync Time and Performing Manual Sync

  1. In the Zscaler App portal, go to Administration.
  2. From the menu on the left, go to Zscaler App Support.
  3. In the Advanced Configuration tab, you can:
    • View the date and timestamp under Next Directory Group Sync Time.
    • Manually sync directory groups between the Zscaler admin portal and the Zscaler App portal, by clicking Sync Groups.

Screenshot of the Advanced Configuration tab in the Zscaler App Support page of the Zscaler App Portal