How do I add a department?

Click to watch a video about User Management, including how to add a department.

Zscaler provides a number of ways to provision usersgroups, and departments as described in Choosing Provisioning and Authentication Methods. You can also add departments when you configure policies. This article describes how to add a department in the User Management page of the admin portal.

You can use a CSV file to add multiple departments at once.

To add a new department:

  1. Navigate to Administration > Authentication > User Management.
  2. Click the Departments tab.
  3. Click Add Department, and do the following:
    • Department Name: Enter a department name.
    • Comments: Optionally, enter additional notes or information. The content cannot exceed 10,240 characters.
  4. Click Save.
  5. Repeat the procedure for each new department.
  6. Activate the change.