Secure Internet and SaaS Access (ZIA)
Analyzing Device Details
The Device Details page (Inventory> Removable Storage > User Investigation > click a Device-Friendly Name) displays device details for the device you select. The page shows all the details from the device's perspective. The Device Details page is divided into the following tabs:
- 1. Device Details
- 2. Actions
You can create a new removable storage device rule based on the parameters of the device you selected.
Click Actions > Create a Device Rule.
The Add Removable Storage Device Rule page appears.
In the Add Removable Storage Device Rule page, modify the settings as required.
- Click Save and activate the change.
- 3. Overall Total
This section consists of the following widgets:
- Activities: The total number of activities performed by the user over the last month.
- Incidents: The total number of incidents over the last one month.
- Users: The total number of users accessing the storage device over the last month.
- Endpoints: The total number of endpoints accessed over the last one month.
Close - 4. Overview
The Overview tab displays the Users Using the Device table with the following information:
- User: The email address of the user.
- Department: The name of the department that the user belongs to.
- Endpoint Name: The name of the endpoints connected to the user's device.
- Action: The action taken when the policy rule is triggered.
- Date: The date the device was plugged in.
Close - 5. Activities & Incidents
Activities & Incidents tab shows activities and incidents associated with the selected device from the following perspectives:
- Filter the data shown in this tab by its Type (Activity or Incident), Actions, Severity, DLP Engines, AI & ML Categories, and User.
- Analytics: You can view the following information:
- Activities and Incidents by Severity over the Last Month: The graph shows the number of activities and incidents trend by their severity for the last 30 days. Hover over a date in the graph to view the number of activities, incidents, and split by severity (Info, Low, Medium, or High) for that day.
- Top DLP Engines: The DLP engines that the file triggered.
- Top AI & ML Categories: The AI & ML categories under which the file is classified.
- Top Destinations: This section shows the top destinations for the activities and incidents performed by the user along with the total count (Removable Storage, My Printer, etc.).
- Timeline: Shows the following information for each activity or incident:
- Rule Name: Name of the rule that got triggered.
- Action: The action taken when the policy rule got triggered.
- Destination: The destination of the file involved in the activity or incident
- Event Details: Click on a particular time on the timeline to view the following details:
- Severity: Displays the severity of the violation.
- Transaction ID: Allows you to copy the transaction ID for further analysis.
- Time/Date: The date and local time at the endpoint location when the activity or incident was performed.
- Who: Displays the user name and device name that triggered the rule.
- Why: Displays the triggered rule (the other rules that matched) and DLP engine name.
- What: Displays details of file name, source path, true file type, file extension, and SHA-256 details.
- How: Displays the destination, destination path, vendor ID, and product ID.
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