Click to watch a video about User Management, including how to add a group

Zscaler provides a number of ways to provision users, groups, and departments as described in About Provisioning and Authentication Methods. You can also add groups when you configure policies. This article describes how to add groups on the Groups page in the ZIA Admin Portal.

You can use a CSV file to add multiple groups at once.

To add a new group:

1. Go to Administration > User Management.
2. Click the Groups tab.
3. Click Add Group.

The Add Group window appears.

4. In the Add Group window:
   • Name: Enter a group name. The name can contain up to 128 characters.
   • Comments: Optionally, enter additional notes or information. The content can't exceed 10,240 characters.

A company can have up to 140K groups. A user can be associated with maximum 127 groups via API and the Zscaler Admin Portal. However, when a user is created or updated via Directory Sync or SCIM, they can be associated with more than 127 groups.

5. Click Save and activate the change.

After creating the group, you can add users to it.