About SecureAgent Notifications

Configuring SecureAgent notifications is one of the tasks you must complete when deploying mobile devices with SecureAgent. See Zscaler Mobile Deployment Guide for Apple iOS and Zscaler Mobile Deployment Guide for Android Devices for the full list of tasks.

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 The Zscaler service can push notifications to users when it blocks or restricts mobile apps from accessing certain sites, files, or Internet applications. For example, the Zscaler service will send a notification when an app tries to access a site that has certain vulnerabilities or when an app is blocked because it is known to leak information to third parties.

The Zscaler service can push notifications when it blocks or restricts known apps as well as those that it cannot identify. After the initial notification, you can suppress subsequent notifications for a selected number of minutes, to avoid users receiving multiple successive notifications from a single app. You can specify the number of minutes per app and per user.

NOTE: Configuring SecureAgent notifications is one of the tasks you must complete when deploying mobile devices with SecureAgent. See Zscaler Mobile Deployment Guide for Apple iOS and Zscaler Mobile Deployment Guide for Android Devices for the full list of tasks.

Configuring SecureAgent notifications is one of the tasks you must complete when deploying mobile devices with SecureAgent. See Zscaler Mobile Deployment Guide for Apple iOS and Zscaler Mobile Deployment Guide for Android Devices for the full list of tasks.

To configure notifications for the SecureAgent app:

  1. From the Zscaler admin portal, go to Administration > Resources > SecureAgent Notifications.
  2. Do the following:
    • Send Push Notifications: Enable to push notifications to users when the Zscaler service blocks or restricts mobile apps from accessing certain sites, files, or internet applications.
    • Suppress Repeated Notifications for: Choose a certain period to suppress the notification so the user sees the notification at certain intervals only and not after every blocked transaction.
    • Send Notifications for Unknown Apps: Enable to allow the service to send notifications when it blocks or restricts access to apps that it cannot identify.
    • Notification Message: Enter text for the notification message (up to 128 characters).
  3. Click Save and activate the change.

Click the Registered Devices tab to view mobile devices registered to the Zscaler service with SecureAgent. For more information about the Registered Devices tab, see How do I view devices registered with SecureAgent?