Digital Experience Monitoring (ZDX)
Release Upgrade Summary (2023)
This article provides a summary of all new features and enhancements per Zscaler cloud for Zscaler Digital Experience (ZDX). Zscaler will email a notification to your organization's registered support contacts approximately one week before your cloud is upgraded. To see scheduled maintenance updates for your cloud, visit the Trust Portal.
The following service updates were deployed to zdxcloud.net on August 29, 2023.
- Feature Available
Self Service
Self Service allows users to resolve potential issues related to CPU usage and Wi-Fi access without the need to contact customer support. When enabled, an admin can review insights on how notifications are distributed to users on the Self-Service IT Overview dashboard.
Make sure your subscription level supports Self Service. To access the Self-Service IT Overview dashboard or to configure which users receive notifications, your ZDX role must have the proper permission level for Self-Service IT in the Add ZDX Role window.
To learn more, see Configuring Self Service Settings, Monitoring the Self Service Dashboard, Adding ZDX Roles, and Ranges and Limitations.
