Adding Locations

Adding Locations

Watch a video about how to add a location with a static IP address

Watch a video about how to add a location with a dynamic IP address

Watch a video about how to add a location with a TLS tunnel

To add a new location:

  1. From the Administration menu, choose Locations
  2. Click Add New Location. The New Location window appears.
  3. In this window:
    1. Enter a Name and optionally, a Description and Zip code. Shift automatically fills in the Latitude and Longitude values after it determines the IP address. Shift then uses these values to place the location on the map that is shown on the dashboard.
    2. Use one of the following to define your location:
  4. Select the Policy that you want to apply to this location. (Optional)
  5. Click Save

Select Static IP Address and enter the public IP address of the location

When adding Static IPs to a location, you can add multiple, comma-separated IPs. These need to be added with no spaces between the comma and the IP addresses. For example,,, not, 

Select Dynamic IP Address and do the following:

  • Enter a username in the following format: username@domain_name 
    For example,
  • Enter a password. The password must contain at least eight characters, one number, and one uppercase character.
  • Use the same configuration settings on your router. This will help authenticate using the same credentials when Zscaler sees the traffic from that location. If your DynDNS client requires a hostname to be specified you can specify any hostname as it is not needed on our side and is ignored. Additionally, ensure that you specify the following server when configuring your router: You can click Copy Dynamic DNS Server Name to copy the server name, and then paste it to your clipboard.

Screenshot of the copy server button for Shift


Select to configure a TLS tunnel to the location's edge device. This option requires Zscaler's proprietary TLS tunnel to be implemented on your client or router. To see examples, read Configuration Example: Cradlepoint Routers and Configuration Example: Cradlepoint Enterprise Cloud Manager (ECM).