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US Government Customers (FedRAMP): For US customer support, please use the Zscaler Help Portal for Government at https://help.zscaler.us

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In order for us to help you faster with your urgent case, please call Zscaler Customer Support. Find regional Zscaler customer support number at https://help.zscaler.com/phone-support

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Ticket submissions from the ZIA Admin Portal provides a better response time and SLA compliance because it gives Zscaler additional information about your account. This form should be used only if you cannot reach the ZIA Admin Portal.