Deception
Resetting Two-Factor Authentication
When signing into the Zscaler Deception Admin Portal for the first time, you must configure two-factor authentication (2FA) using an authenticator app. This adds an extra level of security because you are required to enter both your password and a 2FA code while signing into the portal.
When you have a new device and you want to configure 2FA on it, you can reset the code.
To reset 2FA:
- On the Accounts Settings page, under Two-Factor Authentication, click Reset 2FA.
- Enter your Password and the Current 2FA code that appears on the authenticator app.
- Click Save.
- When a QR code appears, scan it using an authenticator app.
- Enter the one-time password (OTP). This is the 6-digit code shown on the authenticator app.
- Click Submit OTP.
